Services

Product Support and Professional Services

IMT helps indepedent software vendors (ISVs) meeting the challenge of ongoing post product development support with a range of services designed to substantially lower their maintenance costs and ensure timely response and guaranteed service levels.

Our offerings include offshore team serving as an extension of a client's support team, or turn-key, round-the-clock product support solutions. Our staffing model, combining core team and 'shadow team' which is readily able to supplement the core team when required, provides the clients with great flexibility in addressing special post product deployment needs.

IMT's Key Benefits

  • Lower cost of product post-development phase.
  • Abilitty to have your core technology team to focus on innovating new products.
  • Leveraging round-a-clock working model to provide faster response time to support clients' tickets and requests.
  • Ability to take on tailored features for clients thus increases cross-sales and up-sales.

For getting more information about our service offering please contact our team at sales@imt-soft.com.